Why Work At Nick & Moes
Friendly Faces…
Our programs begin at the basics and help provide the skills and competencies to move through each role change
CULTURE
When asked what working at Nick & Moes is like, many associates use words like “special” and say it’s like a family. We agree! Our associates value our culture of teamwork and the family-like bond we have with customers. In fact, our unique culture of teamwork, support, and pride has made Nick&Moesa family as much as a business organization. Nick & Moes associates have a personal connection with their customers and are proud to work for a Company that is known for the quality of their products and their people. We value our people and place a high priority on their health, well-being, and personal development. That means providing our team with quality benefits, training, opportunities for advancement, and support.
We care about our communities and take pride in working as a team with community and charity organizations that seek to improve and enrich the neighborhoods we serve. At the neighborhood level, our associates get involved in important local causes and events. We believe that part of giving back is being a good neighbor!!! At Nick & Moes we inspire commitment by creating a diverse and inclusive atmosphere where everyone can be themselves and participate. We set a tone that ensures that people feel valued for what they bring to the team.
VALUES
We strive to live our mission statement: Fulfilling Lives, Everyday.
VALUE PEOPLE – Nick&Moes associates are our best resource and our number one competitive edge. People building and team building are the keys to business-building. We provide a flexible work environment that promotes a balanced lifestyle.
DELIGHT CUSTOMERS – Our goal is to ensure a consistent customer experience that delivers high quality, reliable products and services at a competitive price. We strive for legendary customer service, which is a safe, clean, fast, fresh, friendly, and hassle-free experience. We listen to our customers and are part of their daily lives. After all, Delighted Associates lead to Delighted Customers.
EMBRACE CHANGE – At Nick&Moes, we believe change is an opportunity to distinguish ourselves from the competition. By embracing change, we unleash our hidden potential. Change is the only constant.
DO THE RIGHT THING – We are a good neighbor in our communities through the various charities. We practice open communication and we actively listen. Through integrity we build trust.
DO THINGS RIGHT – Nick & Moes is built to last. We apply customer focused quality principles and design our systems to be flexible and entrepreneurial. We take great pride in doing the highest caliber of work. We try to strive to do things right, each and every time.
PASSION FOR WINNING – At Nick & Moes, we thrive on competition. It unleashes creativity and extraordinary performance. We mix hard work and fun. We know there is no finish line but we have the passion and determination to achieve any goal. This drive reinforces commitment and inspires confidence, self-esteem and pride.
We are never satisfied. We are the best, and we intend to stay that way. At Nick & Moes you’re not a number – you’re a friend!!!
JOB DESCRIPTIONS
Customer Service Associate
Do you thrive in a fast-paced environment? Enjoy meeting new people? Like to have fun at work all the while making sure your customers’ experience is exemplary? Then you may be a perfect addition to Nick&Moes team.
Some Duties Include…
- Food preparation
- Cash register duties
- Customer service
- General housekeeping
Key Requirements
- Customer service driven
- Enjoys working with people
- Good communication skills
- Organized
Shift Lead
Some duties include…
- Handle merchandising, labeling and plan-o-grams
- Coordinate daily task assignments
- Act as the leader for all customer service and cleanliness programs
- Maintains vendor relations
- Prepare sales action plans
- Manage and train the Deli team
- Coordinate daily menus
- Ensure food service program execution
- Inventory management
- Deliver exceptional customer service
Key requirements…
- Experience leading and developing others
- Proven exemplary customer service skills
- Organized
- Exceptional communication skills
Assistant Manager
The Assistant Manager is responsible for supporting the General Manager in the management of the entire store’s operations. The Assistant Manager is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development and training of all associates in the store. The AM is responsible to manage and oversee all safety processes within the store. They ensure an exceptional customer experience and support our goal of “Fulfilling Lives, Everyday”. Managers with experience leading teams in big-box retail or quick-serve restaurants may be a good match for this role. AMs generally work a varying schedule.
Some duties include…
- Supervise day-to-day task assignment
- Hire, train, manage store associates
- Coach and develop store team
- Plan and execute sales strategy
- Deliver exceptional customer service
Key requirements…
- Leadership
- Accountability
- Proven exemplary customer service skills
- Extremely organized
General Manager
The General Manager (GM) is responsible for the overall operations and is leader of store. The GM will select, develop and effectively lead a highly engaged team to ensure exceptional customer experience that supports our vision of “Fulfilling Lives, Everyday”. GMs are salaried and eligible for a monthly bonus based upon store performance.
Some duties include…
- Supervise day-to-day task assignment
- Hire, train, manage store associates
- Plan and execute sales strategy
- Deliver exceptional customer service
- Meet and/or exceed performance and profit goals
Key requirements…
- Accountability to self and others
- Proven exemplary customer service skills
- Leadership
- Extremely organized
- Bachelor’s Degree in Business or related discipline preferred